Question 1

What is the status of my order?

Accepted Answer

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email? Click here to check the status of your order. COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

Question 2

How long will it take me to get my order?

Accepted Answer

For standard shipping, you should receive your order within 4-5 business days.

Question 3

Can I cancel or change my order?

Accepted Answer

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our returns page

Question 4

What do I do if my order is damaged?

Accepted Answer

We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our "help" button below.